Applicants who are offered employment must pass a background check as a condition of employment.
- Manager of Marketing and Strategic Communications
- Graphic Designer
- Facilities Supervisor
- Development & Database Manager
- Visitor Services Supervisor
- Museum Teacher/Program Coordinator
- Museum Preschool Teacher
- Reception/Admission Staff - Part Time
- Gallery Staff - Part Time
- Cafe Staff - Part Time
No phone calls please.
Manager of Marketing and Strategic Communications
Hands On Children’s Museum is growing! We're looking for an experienced, results-oriented Manager of Marketing and Strategic Communications to join our award-winning children's museum. As a key member of the Museum's leadership team, this position will provide strong leadership in conveying the Museum’s identity/mission to its diverse stakeholders w/a focus on audience growth. The successful candidate must be a strategic thinker who is hands-on and can work quickly under tight deadlines in a fast-paced environment with a wide range of stakeholders including the general public, members, donors and staff.
The successful candidate will:
- Plan and manage effective advertising and promotions campaigns for all Museum programs, events and exhibitions
- Manage public relations and media efforts and foster relationships with media contacts at the local, regional and national level
- Manage timely production of graphics and collateral materials and ensure up-to-date, relevant graphics resources, including photos
- Oversee planning/implementation of social media campaigns including managing web communications and social media contractors
- Extend marketing reach via effective communication with Museum program partners
- Compile and interpret comprehensive analytics from various sources including the Museum's database and social media platforms
- Manage monthly membership sales and renewal program
- Serve as the public face of the Museum at museum-related events
- Support the Executive Team by developing a range of digital presentations
- Manage an annual budget, negotiate with vendors, purchase media buys
- Supervise the graphic designer, social media and photography contractors, communications assistant and interns or volunteers as needed.
- Communicate effectively with other departments to acquire exhibit, program or event information and monitor and meet goals
- 5-10+ years proven marketing/communications experience including 3+ years in management role
- Experience with traditional and emerging trends, technologies and methodologies in communications, marketing, social media, web design, production, etc.
- Outstanding writing and editing skills
- Excellent interpersonal communications skills
- Proven project management skills
- Proven experience managing budgets
- Results-driven, deadline-oriented professional
- Accreditation in APR a plus
Join our growing team! This exciting FT position reports to the Communications Manager and interfaces with all museum departments to deliver compelling and consistent branding for the Hands On Children’s Museum, its programs and special events. The ideal candidate will be an experienced and innovative thinker responsible for conceptualizing, designing, editing, producing, and circulating Museum communications via print, web and electronic media.
- Design and produce visual promotional materials such as fliers, posters, banners, ads, brochures, logos, signage, display materials and email marketing for all Museum activities and programs often on tight deadlines.
- Work collaboratively with museum directors and managers on creative direction and campaign concepts
- Ensure excellent project management to coordinate up to 15 projects simultaneously. Communicate deadlines and report production status/challenges to appropriate departments.
- Manage the entire publication and distribution process including bids, packaging files, mailing and other delivery systems.
- Knowledgeable about current design and production methods, procedures and trends
- Contract with photographers and coordinate with vendors
- Ensure that all communications are consistent with the Museum’s brand and graphic standards.
- Manage graphic design and photo library
- Assist on web-based projects as necessary
Qualifications & Experience
- BA in Graphic Design or related area or equivalent combination of education and/or experience
- Min five years of relevant work experience creating graphic and design solutions across all platforms
- Quality portfolio demonstrating experience to execute key responsibilities
- Nonprofit experience strongly desired
- Must be willing to occasionally work evenings and weekends around major museum events
- Ability to track numerous projects simultaneously
- Possess a professional approach to time, budget and deadlines
- Digital media design, photo editing & illustration
- Build files based on specifications
- Adaptable, flexible and can work under pressure and tight deadlines
- Excellent problem-solving & decision-making skills
- Excellent interpersonal and customer service skills
- Demonstrated ability to work solo and as part of a project team
This dynamic, creative team leader has lead responsibility for the overall upkeep and care of the LEED certified 28,000 square-foot museum, to include museum shop, half-acre outdoor exhibition/landscaped areas and parking lot/dumpster area. This key position will maintain exceptional standards of building maintenance, safety, cleanliness and functionality. Duties include the management of daily and routine maintenance and repairs of the building and related support systems, including HVAC, electrical, interior and exterior lighting, fire and security systems, elevator, plumbing, landscaping, custodial services and other related oversight of trades required to fulfill these and other additional maintenance requirements.
The Facilities Supervisor reports to the Director of Exhibits & Facilities and coordinates closely with the Senior Operations Manager, as well as works with other key department staff, including Education, Visitor Services, Café, Development, and Exhibits/Facilities to assist in the implementation of programs, events and projects or initiatives. This key position must be a hands-on Supervisor who can manage projects and staff while also performing some construction and maintenance work. This position is responsible for the cleanliness, safety and orderliness of the museum Shop, MSDS sheets, and acts as museum Safety Committee Lead including chairing quarterly meetings with assigned department leads. This position must interface with numerous community partners such as the City of Olympia, vendors and contractors.
This position: Works closely with Director of Exhibits & Facilities to set, monitor and achieve strategic and budget goals and create positive workplace culture. Directly partakes in the supervision of Exhibit & Facilities Technicians with the Director of Exhibits & Facilities and has direct supervision of the Facility Maintenance Assistant for facility maintenance and related projects. May at times have oversight of Volunteers for special cleaning projects or other facility related tasks. Monitors the work schedules of Exhibit and Facility Technicians and Maintenance Assistant and evaluates and problem solves/adjusts as needed daily/weekly staff schedules. Work with Director of Exhibits & Facilities to consult with and conduct staff discipline, coaching, payroll and related documentation as needed. Participate in hiring process for Exhibit & Facility Maintenance positions. Researches Custodial best practices including using other children’s museums as resources and strive for constant improvement. Participate in weekly department meetings; attend quarterly “All Staff” meetings and Ops meetings and other special events related meetings as needed. Supports other departments as needed, other duties as assigned.
Required Knowledge, Skills and Abilities:
- Bachelor’s Degree preferred, relevant work experience may substitute.
- 3 or more years’ experience as a Facilities Supervisor overseeing building and staff maintenance in hospitality or similar environment.
- Experience supervising 2 or more staff.
- Must possess high attention to detail identifying building conditions relating to cleanliness, safety and appearance and provide successful implementation to remedy.
- Experience with budget planning and oversight.
- Able to work independently with limited direction in a fast-paced environment with a great deal of flexibility.
- Must be able to stand and remain active for an eight hour shift.
- Must be able to work in an outdoor weather environment; Must be able to exert up to 50 pounds of force to lift, push, pull, carry, or otherwise move objects
- Must be able to work a core schedule of Mon-Fri &Tues-Sat. and evenings, weekends, holidays, and special events as needed around seasonal museum programming.
- Must be reliable, flexible & detail oriented.
- Must have vehicle and valid driver’s license.
- Excellent project coordination skills; multi-tasking and prioritizing.
- Excellent customer service skills required.
- Ability to work with individuals from a wide variety of ethnic, cultural and economic backgrounds.
- Excellent written and verbal communication skills.
- Excellent initiative and problem solving skills.
- Excellent office skills including: word processing; e-mail; record keeping and multi-line phone system. Proficiency with Microsoft Office software, including Microsoft Outlook, Word, Excel.
- Ability to work in a team setting with a high degree of daily communication required. Must care about and value the viewpoints of the other team members and organizational mission.
Development & Database Manager
- Maintain accurate donor records and analyze data for campaigns, events and marketing efforts
- Manage all aspects of gift recording, including gift entry, gift processing, invoicing and gift acknowledgement
- Supervise part-time and volunteer support.
- Serve as the internal Altru Database expert and maintain data accuracy and integrity among all departments; troubleshoots data questions and issues
- Supervises the training of all Altru users to ensure that best practices are followed and data integrity is maintained; maintains updated procedures
- Runs regular reports and queries for database clean-up efforts and streamline data processes to improve data flow
- Serves as the primary liason between the Museum and the software provider Blackbaud and trains and supports staff and volunteers in the use of the Altru database
- Builds new program offerings in the database to enable on-line sales.
- Creates mailing lists based on parameters for direct mail projects, membership renewals and various mailing campaigns
- Oversees the exporting of email sign-ups from the website to Altru
- Responsible for coordinating with Finance to track and prepare invoices for donor sponsorships, gifts, pledges and payment plans
- Coordinates regular credit card processing of donor payments
- In partnership with the business manager provides all reports/queries required for financial reconciliation between departments
- Bachelor’s degree preferred plus min of 3+ years of relevant experience
- 2+ years of experience using Raiser's Edge or similar donor software for development, marketing and financial tracking, reporting and analysis
- Familiarity with bookkeeping or financial management a plus
- Non-profit experience desired
- Highly organized, motivated and detail-oriented; must enjoy daily administrative work
- Ability to interface directly and frequently with other departments, donors & volunteers
- Experience with queries including writing queries and using saved reports
- Takes initiative, works independently and with a team
- Ability to prioritize, meet deadlines and manage multiple tasks simultaneously
- Ability to respond to unanticipated situations and shift priorities while remaining poised and calm under pressure.
- High ethics, integrity and sound professional judgment
- Ability to maintain confidentiality with tact and discretion
- Strong analytical and problem-solving skills
- Proficient PC skills, including MS Outlook, Excel, Word and PowerPoint, and advanced functionality with mail merge and pivot tables
- Sense of humor a must
- List specific databases used/worked in? How many years? Number of Records managed?
For example: Raiser’s Edge, 2 years, 10,000 records
- What were your specific database duties?
- Describe your experience creating queries and analyzing data.
Visitor Services Supervisor
- Supports the Sr. Operations Manager and orients, trains, schedules and supervises Gallery Services staff members.
- Provides active supervision to ensure adherence to museum policies and procedures, and manages staff time efficiently.
- Assists in hiring and appraising staff effectively and in taking corrective action in a timely manner according to museum policy.
- Assists Sr. Operations Manager in drafting and maintaining effective department systems and procedures.
- Acts as Supervisor on Duty overseeing building as assigned - problem solving customer service & staffing issues.
- Communicates effectively with other Visitor Service (front desk/reservations, café) and museum Education department teams to ensure appropriate facility preparation and use for programs or events.
Museum Preschool Teacher
Inspiring educator to join our play-centered, whole-child 9 month preschool program serving students 3-5 years in award winning children's museum setting. Year round part time position includes school break day camp teaching.
Qualified candidates may also be considered to lead teach other museum education programs to create a full time position. Opportunities include partner programs with local community service agencies to present parent education and support programs and/or field trip art/science workshop teaching.
2+ years preschool teaching experience. BA in Early Childhood Education, Education or relevant experience/education may substitute. Core schedule weekdays, occasional weekends and evenings in support of museum events & programs.
Museum Teacher/Program Coordinator
Join our team of talented museum educators and program coordinators. Depending on qualifications will include teaching or coordinating elementary field trip art & science workshops, garden programs, art studio/MakeSpace programs, school break camps and partner programs with social service agencies to offer parent education and support.
PT and FT opportunities. 2+ years elementary teaching experience in informal or formal setting. BS in Education or relevant experience/education may substitute. Salary DOQ.
All Front Desk, Visitor Service and Cafe staff will be cross trained to work in multiple departments. Priority consideration given to candidates with experience relevant to multiple departments.